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Introduction

Our goal at PAX is simple - extraordinary customer service as we provide our customer's needs in the personal service industry. We accomplish this by taking over the tasks, which interfere with an enjoyable, leisurely lifestyle; and by partnering with organizations that have the finest reputations for quality.

Our goals are accomplished by a commitment from every employee.

Our values and beliefs require that we:

  • Treat employees with respect and give them an opportunity for input on how to continually improve our service goals.
  • Treat each employee fairly and with mutual respect. The company does not tolerate discrimination of any kind and encourages all managers and supervisors to involve employees in problem solving and the creativity process. When problems arise, the facts should be analyzed to determine ways to avoid similar problems in the future.
  • Provide the most effective and efficient corrective action, to resolve customer service issues, to ensure our customers satisfaction and that the problem not be repeated in the future. In this way, we will not maintain our leadership position in the industry.
  • Foster an open door policy that encourages interaction, discussions and ideas to improve the work environment, thus increase our productivity.
  • Deliver competitive, impeccable service to our customers and, where required, partner our customers with vendors who share our mission vision.
  • Make "Do It Right The First Time" our commitment as a team and our only way of doing business. This commitment will assure continued growth and prosperity.